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At Proline Store (“we,” “us,” or “our”), operating at poolconsumables.com, we are committed to protecting the privacy of our customers who purchase pool equipment and accessories. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment processors), and phone number.
  • Order Information: Details about the pool products you purchase, including chemical feeders, filters, heaters, and other equipment.
  • Technical Information: IP address, browser type, operating system, referring URLs, and other technical data about your visit to our site.
  • Communication Data: Records of your correspondence with us when you contact customer support at [email protected].

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders for pool equipment and accessories
  • Provide customer support regarding your purchases
  • Improve our website and product offerings for pool owners and commercial operators
  • Communicate with you about your orders, account, or inquiries
  • Prevent fraud and enhance the security of our payment processing systems
  • Comply with legal obligations related to international sales (excluding some Asian countries and remote locations)

3. Data Sharing and Disclosure

We may share your information with:

  • Payment Processors: To securely process transactions via Visa, MasterCard, JCB, or PayPal
  • Shipping Providers: To deliver your pool equipment and accessories
  • Service Providers: Companies that help us operate our business (website hosting, analytics, marketing)
  • Legal Authorities: When required by law or to protect our rights

We never sell your personal information to third parties.

4. Data Storage and Security

We implement appropriate security measures to protect your information:

  • Industry-standard encryption for all transactions
  • PCI-DSS compliance for payment processing
  • Secure servers with limited access
  • No storage of full payment details on our systems

Data is stored primarily in the United States but may be transferred internationally for processing orders from our global customer base.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing
  • Receive a copy of your data in a portable format
  • Withdraw consent where applicable

To exercise these rights, contact us at [email protected]. We may need to verify your identity before processing requests.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences for pool product browsing
  • Analyze website traffic to improve our offerings
  • Provide a secure shopping experience

You can control cookies through your browser settings, but this may affect website functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new “Last Updated” date.

8. Contact Us

For questions about this Privacy Policy or our privacy practices, contact us at:

Proline Store
2591 Tyler Avenue
Miami, US 33176
Email: [email protected]